In Kolding Municipality, we have a clear vision for our housing and support services in the area of social and disability: to ensure that every resident has a good and safe home, where they can build a sense of homeliness and well-being. But what adjustments and changes are needed to realize the vision?
In the design process, we carried out extensive fieldwork to gain a deeper understanding of the issue. Together with citizens, employees and relatives, we focused on how to experience feeling “at home” in the municipality's housing and support services. Here we worked with concepts such as home, homeliness and sense of home to explore the many ideas, feelings and understandings related to home.
The insights from the fieldwork revealed seven key areas of focus, including “The Beautiful Surroundings”, “The Good Everyday” and “The Great Community”. These areas also contain concrete measures that can strengthen the experience of a good and safe home. For example, an improved entrance hall, hallway or common room can make a big difference for users of the municipality's housing and support services, making them feel more at home.
In order to promote a long-term cultural change in the field of social and disability, and to integrate the importance of home, homeliness and sense of home into our mindset and daily life, we have launched several different actions:
One of the positive derivative effects of the project is the improved job satisfaction among employees. The figures point, among other things, to:
